Privacy Policy

Effective date: June 24, 2025.
PGPayTrack (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our PG CRM management platform.

1. Information We Collect

  • Personal Data: Name, email address, phone number, payment details.
  • PG Property Data: Room details, rent schedules, tenant records.
  • Usage Data: IP address, browser type, pages visited, timestamps.
  • Cookies & Tracking: Session cookies to keep you logged in and analytics cookies to improve our service.

2. How We Use Your Information

We process your data to:

  • Provide and maintain the PGPayTrack service.
  • Process rent payments and send billing notices.
  • Communicate with you about updates, support, and policy changes.
  • Analyze usage patterns to enhance functionality and user experience.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data in the following cases:

  • Service Providers: Payment gateways, hosting, analytics.
  • Legal Obligations: To comply with applicable laws or court orders.
  • Business Transfers: If we merge or are acquired, your data may be transferred.

4. Data Security

We implement industry-standard security measures—encryption, firewalls, access controls—to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your session and preferences.
  • Measure site performance and usage analytics.
  • Deliver targeted content and ads (with your consent).

You can disable cookies via your browser settings, but some features may not function properly.

6. Your Rights

  • Access & Portability: Request a copy of your personal data.
  • Rectification: Ask us to correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal requirements).
  • Withdrawal of Consent: You may revoke consent at any time for data processed on that basis.

7. Children’s Privacy

Our service is not intended for children under 16. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you by posting the new policy on this page with a revised “Effective date.”

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach out to:

Email: support@pgpaytrack.com
Address: 123 CRM Avenue, Tech Park, Bengaluru, India